Legal Mentions | Terms and conditions

Legal Mentions

Manager & Publisher :

HO-CHOA Dorian (Micro-Entreprise “Secret Trails” registered at the RCS of Reunion Island – Siret: 809 271 000 00014)
97411 Saint Paul
REUNION

Contact info :

Mail : secrettrailsmtb@gmail.com
Tel : +262 692 30 51 01

Hosting :

OVH

SAS au capital de 10 069 020 €
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
N° TVA : FR 22 424 761 419
Siège social : 2 rue Kellermann – 59100 Roubaix – France

Terms and conditions

1. Title and description of the program

They are those indicated on the page of the chosen stay, on Internet www.secrettrails.com or that Secret trails you will have sent, by mail or postal way.

2. Registration and reservation

All registration must be made by means of the registration form downloadable on the site, to be sent back to Secret trails, accompanied by a deposit of 30%, the balance being payable 30 days at the latest before departure without a reminder of Secret trails. In case of registration less than 30 days before departure, the full price of the program is to be paid. Any registration implies adherence to the general conditions of sale of Secret trails. For all its programs, Secret trails reserves the right not to accept a registration if the person does not meet the level criteria. The reservation will only be effective upon receipt of the completed registration form, signed and accompanied by the appropriate payment

3. Prices and payment terms

The price is the one indicated on the data sheet of the program chosen at the time of registration. The services included in the price are detailed in the technical sheet of the chosen program. The payment is made either by check, to the order of Mr. HO-CHOA Dorian or by bank transfer on the RIB of the account of Secret trails, or by paypal via a link of payment or on a link of platform of payment on Internet sent by email by Secret trails.

4. Cancellation conditions

On the initiative of Secret trails: the program can be canceled if the minimum number of people is not registered 45 days before departure. By definition, outdoor activities are subject to weather and terrain conditions beyond the control of Secret trails. Therefore the program can be changed for your security, even totally canceled. In the event that Secret trails is forced to cancel the proposed program, Secret Trails will endeavor to offer you an equivalent program that you will be free to accept or not. If you then decide to cancel your registration, you will be fully refunded. Secret trails can not be held responsible for these modifications.

 

At your initiative: more than 45 days before the beginning of the program, you are refunded in full. Between 45 and 30 days: Secret trails retains 30% of the price is the deposit. Between 30 days and the date of departure: Secret trails retain 100% of the price.

Group: same, applicable according to the number of places canceled. In case you decide to leave the current program, no financial compensation can be requested.

 5. Hardware

If you decide to participate with your own equipment, you must come with a good quality mountain bike adapted to the chosen program (as indicated in “practical information”), well maintained and revised. In no case the program can be the subject of a mechanical maintenance session of your equipment. Of course you get a helmet approved according to European standards, knee pads and elbows in good condition and a backpack whose volume is adapted to the activities. You will use your own maintenance and repair kit. Do not forget the products and spare parts needed for the proper functioning of your equipment.

6.Health security

Secret Trails draws your attention to the fact that enrollment in the program, given its sporting character, assumes a good general physical condition, without medical contraindications. As a precaution if you have a particular pathology, Secret trails asks you to inform the guide who supervises the program and in the registration form previously filled.By definition the outdoor activities are so-called risky activities because they are realized in isolated places, with specific material, sometimes in rough terrain, requiring prior learning. Their smooth running is therefore subject to strict compliance with the instructions given by the guide who oversees the program.

7. Minor participant

Any registration of a minor in a program requires the prior consent of Secret trails. The registration of a minor participant implies that his legal guardian accepts the general conditions of sale and that he authorizes Secret trails to act autonomously and responsibly in the event of an accident and the need for hospitalization. Of course in case of accident or illness the manager will be immediately notified. On site you complete the authorization of care for minor and must provide us with a piece of identification and the health record of the minor participant. We will keep them for the duration of the program. Do not forget to tell us the phone number we can contact you during the program.

8. Insurance

We strongly recommend that you take out individual insurance covering your civil liability, accident risks, repatriation assistance and search and rescue costs. The declaration formalities must be carried out by you

9. Exclusivity of the courses

The Secret Trails itineraries can not be distributed outside the scope of its activities. A client who has participated in the activities of Secret Trails will not be able to communicate the itinerary, full or partial, even for free. GPS tracks, mapping software, topos of all kinds, other … the dissemination of information is prohibited. Any broadcast without prior acceptance by Secret trails will be systematically continued.

10. Conditions of dispute

Claims will only be accepted by Secret Trails provided they are made by registered letter within a maximum of 10 days after the end of the program or activity. Subject to the defendant’s status, any dispute is the sole responsibility of the Commercial Court.

Secret Trails 97411 Saint Paul The REUNION Micro-enterprise registered at the RCS of the meeting Siret: 809 271 000 00014 APE-NAF Code: 4791B DDJS Number: 07316ED0131 RC Pro MCF No. 1249